{ "name": "Nodebuilt – WhatsApp Lead Bot (Twilio + Claude + Airtable)", "nodes": [ { "parameters": { "httpMethod": "POST", "path": "whatsapp-inbound", "responseMode": "onReceived", "options": {} }, "id": "11111111-0001-4000-8000-000000000001", "name": "WhatsApp message in (Twilio)", "type": "n8n-nodes-base.webhook", "typeVersion": 2, "position": [ 0, 300 ], "webhookId": "whatsapp-inbound" }, { "parameters": { "assignments": { "assignments": [ { "id": "a1", "name": "phone", "value": "={{ $json.body.From.replace('whatsapp:', '') }}", "type": "string" }, { "id": "a2", "name": "message", "value": "={{ $json.body.Body }}", "type": "string" }, { "id": "a3", "name": "name", "value": "={{ $json.body.ProfileName || 'there' }}", "type": "string" } ] }, "options": {} }, "id": "11111111-0001-4000-8000-000000000002", "name": "Extract fields", "type": "n8n-nodes-base.set", "typeVersion": 3.4, "position": [ 240, 300 ] }, { "parameters": { "method": "POST", "url": "https://api.anthropic.com/v1/messages", "authentication": "predefinedCredentialType", "nodeCredentialType": "anthropicApi", "sendHeaders": true, "headerParameters": { "parameters": [ { "name": "anthropic-version", "value": "2023-06-01" } ] }, "sendBody": true, "specifyBody": "json", "jsonBody": "={{ JSON.stringify({ model: 'claude-haiku-4-5', max_tokens: 100, system: 'Classify the customer WhatsApp message for a small business. Reply ONLY with JSON: {\"intent\": \"pricing\"|\"demo\"|\"support\"|\"unknown\", \"confidence\": 0-1}', messages: [{ role: 'user', content: $json.message }] }) }}", "options": {} }, "id": "11111111-0001-4000-8000-000000000003", "name": "Claude: classify intent", "type": "n8n-nodes-base.httpRequest", "typeVersion": 4.2, "position": [ 480, 300 ] }, { "parameters": { "jsCode": "// Robust: if Claude's answer is not valid JSON, fall back to 'unknown' (production tip from the video)\nconst lead = $('Extract fields').first().json;\nlet intent = 'unknown', confidence = 0;\ntry {\n const text = ($input.first().json.content || [])[0]?.text || '';\n const r = JSON.parse(text.slice(text.indexOf('{'), text.lastIndexOf('}') + 1));\n if (['pricing', 'demo', 'support'].includes(r.intent)) { intent = r.intent; confidence = r.confidence ?? 0; }\n} catch (e) {}\nreturn [{ json: { ...lead, intent, confidence, received_at: new Date().toISOString() } }];" }, "id": "11111111-0001-4000-8000-000000000004", "name": "Parse intent", "type": "n8n-nodes-base.code", "typeVersion": 2, "position": [ 720, 300 ] }, { "parameters": { "operation": "create", "base": { "__rl": true, "mode": "id", "value": "appYOURBASEID" }, "table": { "__rl": true, "mode": "id", "value": "tblYOURTABLEID" }, "columns": { "mappingMode": "defineBelow", "value": { "Phone": "={{ $json.phone }}", "Name": "={{ $json.name }}", "Message": "={{ $json.message }}", "Intent": "={{ $json.intent }}", "Received": "={{ $json.received_at }}" }, "matchingColumns": [], "schema": [] }, "options": {} }, "id": "11111111-0001-4000-8000-000000000005", "name": "Save lead in Airtable", "type": "n8n-nodes-base.airtable", "typeVersion": 2.1, "position": [ 960, 300 ] }, { "parameters": { "rules": { "values": [ { "conditions": { "options": { "caseSensitive": true, "leftValue": "", "typeValidation": "strict" }, "conditions": [ { "id": "c1", "leftValue": "={{ $('Parse intent').item.json.intent }}", "rightValue": "pricing", "operator": { "type": "string", "operation": "equals" } } ], "combinator": "and" }, "renameOutput": true, "outputKey": "Pricing" }, { "conditions": { "options": { "caseSensitive": true, "leftValue": "", "typeValidation": "strict" }, "conditions": [ { "id": "c2", "leftValue": "={{ $('Parse intent').item.json.intent }}", "rightValue": "demo", "operator": { "type": "string", "operation": "equals" } } ], "combinator": "and" }, "renameOutput": true, "outputKey": "Demo" }, { "conditions": { "options": { "caseSensitive": true, "leftValue": "", "typeValidation": "strict" }, "conditions": [ { "id": "c3", "leftValue": "={{ $('Parse intent').item.json.intent }}", "rightValue": "support", "operator": { "type": "string", "operation": "equals" } } ], "combinator": "and" }, "renameOutput": true, "outputKey": "Support" } ] }, "options": { "fallbackOutput": "extra", "renameFallbackOutput": "Unknown" } }, "id": "11111111-0001-4000-8000-000000000006", "name": "Route by intent", "type": "n8n-nodes-base.switch", "typeVersion": 3.2, "position": [ 1200, 300 ] }, { "parameters": { "assignments": { "assignments": [ { "id": "r1", "name": "reply", "value": "=Hi {{ $('Parse intent').item.json.name }}! Our plans start at $29/month. Here is the full price list: https://yourcompany.com/pricing", "type": "string" } ] }, "options": {} }, "id": "11111111-0001-4000-8000-000000000007", "name": "Reply: pricing", "type": "n8n-nodes-base.set", "typeVersion": 3.4, "position": [ 1440, 60 ] }, { "parameters": { "assignments": { "assignments": [ { "id": "r2", "name": "reply", "value": "=Hi {{ $('Parse intent').item.json.name }}! Happy to show you a demo. Pick a time here: https://yourcompany.com/book", "type": "string" } ] }, "options": {} }, "id": "11111111-0001-4000-8000-000000000008", "name": "Reply: demo", "type": "n8n-nodes-base.set", "typeVersion": 3.4, "position": [ 1440, 220 ] }, { "parameters": { "assignments": { "assignments": [ { "id": "r3", "name": "reply", "value": "=Hi {{ $('Parse intent').item.json.name }}, thanks for reaching out. Our support team will get back to you within one business day.", "type": "string" } ] }, "options": {} }, "id": "11111111-0001-4000-8000-000000000009", "name": "Reply: support", "type": "n8n-nodes-base.set", "typeVersion": 3.4, "position": [ 1440, 380 ] }, { "parameters": { "assignments": { "assignments": [ { "id": "r4", "name": "reply", "value": "=Hi {{ $('Parse intent').item.json.name }}! Thanks for your message – a team member will reply shortly.", "type": "string" } ] }, "options": {} }, "id": "11111111-0001-4000-8000-000000000010", "name": "Reply: fallback", "type": "n8n-nodes-base.set", "typeVersion": 3.4, "position": [ 1440, 540 ] }, { "parameters": { "from": "+14155238886", "to": "={{ $('Parse intent').item.json.phone }}", "toWhatsapp": true, "message": "={{ $json.reply }}", "options": {} }, "id": "11111111-0001-4000-8000-000000000011", "name": "Send WhatsApp reply (Twilio)", "type": "n8n-nodes-base.twilio", "typeVersion": 1, "position": [ 1700, 300 ] } ], "connections": { "WhatsApp message in (Twilio)": { "main": [ [ { "node": "Extract fields", "type": "main", "index": 0 } ] ] }, "Extract fields": { "main": [ [ { "node": "Claude: classify intent", "type": "main", "index": 0 } ] ] }, "Claude: classify intent": { "main": [ [ { "node": "Parse intent", "type": "main", "index": 0 } ] ] }, "Parse intent": { "main": [ [ { "node": "Save lead in Airtable", "type": "main", "index": 0 } ] ] }, "Save lead in Airtable": { "main": [ [ { "node": "Route by intent", "type": "main", "index": 0 } ] ] }, "Route by intent": { "main": [ [ { "node": "Reply: pricing", "type": "main", "index": 0 } ], [ { "node": "Reply: demo", "type": "main", "index": 0 } ], [ { "node": "Reply: support", "type": "main", "index": 0 } ], [ { "node": "Reply: fallback", "type": "main", "index": 0 } ] ] }, "Reply: pricing": { "main": [ [ { "node": "Send WhatsApp reply (Twilio)", "type": "main", "index": 0 } ] ] }, "Reply: demo": { "main": [ [ { "node": "Send WhatsApp reply (Twilio)", "type": "main", "index": 0 } ] ] }, "Reply: support": { "main": [ [ { "node": "Send WhatsApp reply (Twilio)", "type": "main", "index": 0 } ] ] }, "Reply: fallback": { "main": [ [ { "node": "Send WhatsApp reply (Twilio)", "type": "main", "index": 0 } ] ] } }, "settings": { "executionOrder": "v1" }, "meta": { "templateCredsSetupCompleted": false, "source": "https://nodebuilt.com/templates/whatsapp-lead-bot" } }